Information you provide
Contact form details, account registration details, profile information, and messages you submit through our website or client portal.
Privacy
Privacy Policy
Effective date: March 30, 2026.
This policy explains what information Bitcraft Studios collects, how we use it, and the choices you have.
Overview
Bitcraft Studios provides websites, client portals, dashboards, and related software services. We collect only the information we need to operate, secure, and improve these services.
Information We Collect
Service and usage data
Device and browser details, page interactions, approximate location data from IP, and logs needed for uptime, debugging, and security monitoring.
Business workspace data
Information you add to your workspace, such as business details, project notes, scheduling data, and uploaded files.
How We Use Information
Operate and deliver services
To create and manage accounts, run features, process support requests, and keep services available.
Security and abuse prevention
To detect fraud, investigate suspicious activity, enforce our terms, and protect users and infrastructure.
Improve quality
To troubleshoot issues, analyze performance, and make product improvements based on usage patterns.
When Information Is Shared
We do not sell personal information. We may share information with trusted providers who help us run services, including hosting, authentication, analytics, customer support, and payment processing, under contractual and confidentiality protections.
We may also disclose information when required by law, to respond to lawful requests, or to protect rights, safety, and platform integrity.
Data Retention
We keep information only as long as needed for service delivery, legitimate business needs, legal obligations, and dispute resolution. Retention periods vary based on data type and account status.
Your Choices and Rights
You can request access, correction, or deletion of personal information, subject to applicable law. You can also manage certain account information directly through account settings.
If you want to make a privacy request, use the contact form on our website and include "Privacy Request" in your message, or email start@bitcraftstudios.com .
Cookies and Similar Technologies
We use cookies and local storage to keep sessions active, remember preferences, and improve performance. Browser settings may let you block or clear these technologies, though some features may not work correctly afterward.
Children's Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Policy Updates
We may update this policy from time to time. Changes will be posted on this page with a revised effective date.
Contact
For privacy questions or requests, contact Bitcraft Studios through the website contact form at bitcraftstudios.com/#contact or email start@bitcraftstudios.com .